:root {
  color-scheme: dark;
  --font-ui: "DM Sans", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --font-display: "Jost", "DM Sans", system-ui, sans-serif;
  --bg: #0b0d12;
  --bg-band: #10131a;
  --panel: #141821;
  --panel-strong: #181d27;
  --panel-soft: #1d2430;
  --line: rgba(232, 237, 246, 0.1);
  --line-strong: rgba(232, 237, 246, 0.18);
  --text: #f4f7fb;
  --muted: #a6b0c0;
  --subtle: #788394;
  --brand: #6f8cff;
  --brand-strong: #5574f7;
  --cyan: #38bdf8;
  --green: #22c55e;
  --yellow: #eab308;
  --red: #f43f5e;
  --violet: #8b5cf6;
  --shadow: 0 14px 36px rgba(0, 0, 0, 0.22);
  --radius: 8px;
  --space-1: 4px;
  --space-2: 8px;
  --space-3: 12px;
  --space-4: 16px;
  --space-5: 20px;
  --space-6: 24px;
}

:root[data-theme="light"] {
  color-scheme: light;
  --bg: #f7f8fb;
  --bg-band: #eef1f6;
  --panel: #ffffff;
  --panel-strong: #ffffff;
  --panel-soft: #f3f5f9;
  --line: rgba(15, 23, 42, 0.1);
  --line-strong: rgba(15, 23, 42, 0.16);
  --text: #111827;
  --muted: #667085;
  --subtle: #8a94a6;
  --shadow: 0 12px 30px rgba(15, 23, 42, 0.08);
}

* {
  box-sizing: border-box;
}

html,
body,
#app {
  min-height: 100%;
}

body {
  margin: 0;
  min-height: 100vh;
  background: var(--bg);
  color: var(--text);
  font-family: var(--font-ui);
  letter-spacing: 0;
}

body::before {
  content: none;
}

:root[data-theme="light"] body::before {
  opacity: 0.16;
  mix-blend-mode: multiply;
}

button,
input,
textarea,
select {
  font: inherit;
}

button,
a {
  -webkit-tap-highlight-color: transparent;
}

button {
  cursor: pointer;
}

.app-shell {
  position: relative;
  z-index: 1;
  min-height: 100vh;
  display: grid;
  grid-template-columns: 280px minmax(0, 1fr);
}

.sidebar {
  position: sticky;
  top: 0;
  min-height: 100vh;
  padding: 22px 16px;
  border-right: 1px solid var(--line);
  background: rgba(2, 6, 23, 0.46);
  backdrop-filter: blur(18px);
}

:root[data-theme="light"] .sidebar {
  background: rgba(255, 255, 255, 0.58);
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 6px 8px 22px;
}

.brand-mark {
  width: 44px;
  height: 44px;
  display: grid;
  place-items: center;
  border: 1px solid var(--line-strong);
  border-radius: var(--radius);
  background: linear-gradient(145deg, rgba(138, 163, 254, 0.28), rgba(34, 211, 238, 0.12));
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.08);
}

.brand-mark img {
  width: 28px;
  height: 28px;
  display: block;
  object-fit: contain;
}

.brand-copy strong {
  display: block;
  font-family: var(--font-display);
  font-size: 1.05rem;
  line-height: 1.05;
}

.brand-copy span,
.eyebrow {
  color: var(--subtle);
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.nav {
  display: grid;
  gap: 8px;
}

.nav-button,
.icon-button,
.primary-button,
.secondary-button,
.ghost-button,
.demo-button {
  border: 1px solid var(--line);
  color: var(--text);
  background: var(--panel-soft);
  border-radius: var(--radius);
  transition: transform 160ms ease, background 160ms ease, border-color 160ms ease, opacity 160ms ease;
}

.nav-button {
  min-height: 44px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 12px;
  text-align: left;
  font-weight: 800;
}

.nav-button:hover,
.icon-button:hover,
.secondary-button:hover,
.ghost-button:hover,
.demo-button:hover {
  transform: translateY(-1px);
  border-color: var(--line-strong);
  background: rgba(255, 255, 255, 0.1);
}

:root[data-theme="light"] .nav-button:hover,
:root[data-theme="light"] .icon-button:hover,
:root[data-theme="light"] .secondary-button:hover,
:root[data-theme="light"] .ghost-button:hover,
:root[data-theme="light"] .demo-button:hover {
  background: rgba(6, 16, 34, 0.07);
}

.nav-button.active {
  background: linear-gradient(135deg, rgba(138, 163, 254, 0.28), rgba(34, 211, 238, 0.12));
  border-color: rgba(138, 163, 254, 0.48);
}

.secondary-button.active {
  border-color: rgba(138, 163, 254, 0.52);
  background: rgba(138, 163, 254, 0.18);
}

.sidebar-footer {
  margin-top: 24px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.sidebar-footer strong {
  display: block;
  margin-bottom: 4px;
}

.main {
  min-width: 0;
  padding: 22px 24px 36px;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 10;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin: -22px -24px 24px;
  padding: 16px 24px;
  background: rgba(2, 6, 23, 0.42);
  border-bottom: 1px solid var(--line);
  backdrop-filter: blur(18px);
}

:root[data-theme="light"] .topbar {
  background: rgba(255, 255, 255, 0.64);
}

.topbar-title {
  min-width: 0;
}

.topbar-title h1,
.auth-copy h1 {
  margin: 4px 0 0;
  font-family: var(--font-display);
  font-size: 2.2rem;
  line-height: 0.96;
}

.topbar-actions {
  display: flex;
  align-items: center;
  gap: 10px;
}

.search-wrap {
  position: relative;
  min-width: min(360px, 32vw);
}

.search-wrap svg {
  position: absolute;
  left: 12px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--subtle);
}

.search-wrap input {
  width: 100%;
  height: 42px;
  padding: 0 12px 0 40px;
}

.icon-button {
  width: 42px;
  height: 42px;
  display: inline-grid;
  place-items: center;
  position: relative;
}

.notification-dot {
  position: absolute;
  right: 8px;
  top: 8px;
  width: 9px;
  height: 9px;
  border-radius: 999px;
  background: var(--red);
  box-shadow: 0 0 0 3px rgba(251, 113, 133, 0.2);
}

.user-pill {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 42px;
  padding: 0 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.avatar {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--brand), var(--cyan));
  color: #061022;
  font-weight: 900;
}

.role {
  color: var(--subtle);
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.grid {
  display: grid;
  gap: 16px;
}

.grid.metrics {
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
}

.grid.two {
  grid-template-columns: minmax(0, 1.12fr) minmax(340px, 0.88fr);
}

.card,
.panel,
.auth-panel,
.ticket-detail {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
  box-shadow: var(--shadow);
  backdrop-filter: blur(18px);
}

.card,
.panel {
  padding: 18px;
}

.metric-card {
  min-height: 132px;
  overflow: hidden;
  position: relative;
}

.metric-card::after {
  content: "";
  position: absolute;
  inset: auto 16px 0;
  height: 3px;
  background: linear-gradient(90deg, var(--accent, var(--brand)), transparent);
}

.metric-head,
.panel-head,
.detail-head,
.list-head,
.form-actions,
.inline-row,
.status-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.metric-head {
  color: var(--muted);
  font-weight: 800;
  font-size: 0.8rem;
  text-transform: uppercase;
}

.metric-value {
  margin-top: 18px;
  font-family: var(--font-display);
  font-size: 2.4rem;
  font-weight: 800;
  line-height: 1;
}

.metric-sub {
  margin-top: 8px;
  color: var(--subtle);
}

.panel h2,
.ticket-detail h2,
.auth-panel h2 {
  margin: 0;
  font-family: var(--font-display);
  font-size: 1.2rem;
}

.chart-list {
  display: grid;
  gap: 12px;
  margin-top: 18px;
}

.bar-row {
  display: grid;
  grid-template-columns: 130px minmax(0, 1fr) 36px;
  align-items: center;
  gap: 12px;
  color: var(--muted);
}

.bar-track {
  height: 9px;
  overflow: hidden;
  border-radius: 999px;
  background: var(--panel-soft);
}

.bar-fill {
  height: 100%;
  width: var(--value);
  border-radius: 999px;
  background: linear-gradient(90deg, var(--accent), rgba(255, 255, 255, 0.24));
}

.ticket-list {
  display: grid;
  gap: 10px;
  margin-top: 16px;
}

.ticket-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 130px 130px 120px 150px;
  gap: 14px;
  align-items: center;
  width: 100%;
  min-height: 76px;
  padding: 14px;
  text-align: left;
  color: var(--text);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: rgba(255, 255, 255, 0.045);
  transition: transform 160ms ease, border-color 160ms ease, background 160ms ease;
}

:root[data-theme="light"] .ticket-row {
  background: rgba(255, 255, 255, 0.72);
}

.ticket-row:hover,
.ticket-row.active {
  transform: translateY(-1px);
  border-color: rgba(138, 163, 254, 0.5);
  background: linear-gradient(135deg, rgba(138, 163, 254, 0.16), rgba(34, 211, 238, 0.07));
}

.ticket-title {
  min-width: 0;
}

.ticket-title strong {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-title span,
.muted {
  color: var(--muted);
  font-size: 0.88rem;
}

.chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.chip,
.status-chip,
.priority-chip,
.sla-chip,
.tag-chip {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 28px;
  padding: 0 9px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  color: var(--text);
  font-size: 0.78rem;
  font-weight: 900;
  text-transform: uppercase;
  white-space: nowrap;
}

.chip.category {
  border-color: color-mix(in oklab, var(--category-color) 54%, var(--line));
  background: color-mix(in oklab, var(--category-color) 15%, transparent);
}

.tag-strip {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  min-height: 0;
}

.tag-chip {
  min-height: 24px;
  padding: 0 8px;
  border-color: color-mix(in oklab, var(--tag-color) 54%, var(--line));
  background: color-mix(in oklab, var(--tag-color) 16%, transparent);
}

.sla-chip {
  color: var(--accent);
  border-color: color-mix(in oklab, var(--accent) 48%, var(--line));
  background: color-mix(in oklab, var(--accent) 12%, transparent);
}

.sla-healthy { --accent: var(--green); }
.sla-warning { --accent: var(--yellow); }
.sla-breached { --accent: var(--red); }
.sla-done { --accent: var(--brand); }

.status-open { --accent: var(--cyan); }
.status-in_progress { --accent: var(--brand); }
.status-waiting_customer { --accent: var(--yellow); }
.status-closed { --accent: var(--green); }
.priority-low { --accent: var(--green); }
.priority-medium { --accent: var(--cyan); }
.priority-high { --accent: var(--yellow); }
.priority-critical { --accent: var(--red); }

.status-chip,
.priority-chip {
  border-color: color-mix(in oklab, var(--accent) 58%, var(--line));
  background: color-mix(in oklab, var(--accent) 14%, transparent);
}

input,
textarea,
select {
  width: 100%;
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  color: var(--text);
  background: rgba(255, 255, 255, 0.06);
  outline: none;
  transition: border-color 160ms ease, box-shadow 160ms ease, background 160ms ease;
}

input,
select {
  padding: 0 12px;
}

textarea {
  min-height: 122px;
  padding: 12px;
  resize: vertical;
}

input:focus,
textarea:focus,
select:focus {
  border-color: rgba(138, 163, 254, 0.7);
  box-shadow: 0 0 0 3px rgba(138, 163, 254, 0.14);
}

select option {
  background: #0b1730;
  color: #fff;
}

:root[data-theme="light"] input,
:root[data-theme="light"] textarea,
:root[data-theme="light"] select {
  background: rgba(255, 255, 255, 0.76);
}

:root[data-theme="light"] select option {
  background: #fff;
  color: #061022;
}

label {
  display: grid;
  gap: 8px;
  color: var(--muted);
  font-size: 0.86rem;
  font-weight: 800;
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.form-grid .full {
  grid-column: 1 / -1;
}

.primary-button,
.secondary-button,
.ghost-button,
.demo-button {
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  padding: 0 14px;
  font-weight: 900;
}

.primary-button {
  border-color: rgba(255, 255, 255, 0.34);
  background: #fff;
  color: #061022;
}

.primary-button:hover {
  transform: translateY(-1px);
  background: #eef3ff;
}

.secondary-button {
  background: linear-gradient(135deg, rgba(138, 163, 254, 0.22), rgba(34, 211, 238, 0.1));
}

.ghost-button {
  background: transparent;
}

.primary-button:disabled,
.secondary-button:disabled,
.ghost-button:disabled {
  cursor: not-allowed;
  opacity: 0.48;
  transform: none;
}

.ticket-detail {
  min-height: calc(100vh - 118px);
  padding: 0;
  overflow: hidden;
}

.detail-head {
  align-items: flex-start;
  padding: 18px;
  border-bottom: 1px solid var(--line);
}

.detail-body {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 300px;
  gap: 0;
}

.conversation {
  padding: 18px;
  border-right: 1px solid var(--line);
}

.aside {
  padding: 18px;
  display: grid;
  align-content: start;
  gap: 14px;
  background: rgba(255, 255, 255, 0.035);
}

.message {
  margin-bottom: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: rgba(255, 255, 255, 0.045);
}

.message.internal {
  border-color: rgba(250, 204, 21, 0.38);
  background: rgba(250, 204, 21, 0.08);
}

.message-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
  color: var(--muted);
  font-size: 0.84rem;
}

.message p,
.description {
  margin: 0;
  color: var(--text);
  line-height: 1.65;
  white-space: pre-wrap;
}

.reply-box {
  display: grid;
  gap: 10px;
  margin-top: 18px;
}

.attachment-list,
.notification-list,
.admin-list {
  display: grid;
  gap: 10px;
}

.attachment-item,
.notification-item,
.admin-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  color: var(--text);
  background: var(--panel-soft);
  text-decoration: none;
}

.attachment-item.previewable {
  align-items: center;
}

.attachment-item img {
  width: 44px;
  height: 44px;
  object-fit: cover;
  border: 1px solid var(--line);
  border-radius: var(--radius);
}

.kanban-board {
  display: grid;
  grid-template-columns: repeat(4, minmax(220px, 1fr));
  gap: 12px;
  margin-top: 16px;
  overflow-x: auto;
  padding-bottom: 8px;
}

.kanban-lane {
  min-height: 360px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.kanban-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 10px;
}

.kanban-stack {
  display: grid;
  gap: 10px;
}

.kanban-card {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-strong);
  transition: transform 160ms ease, border-color 160ms ease;
}

.kanban-card:active {
  transform: scale(0.98);
}

.kanban-card button {
  width: 100%;
  display: grid;
  gap: 5px;
  padding: 12px;
  color: inherit;
  text-align: left;
  border: 0;
  background: transparent;
}

.kanban-card span,
.kanban-card small {
  color: var(--muted);
}

.sla-panel,
.activity-panel {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 14px;
  background: var(--panel-soft);
}

.activity-list {
  display: grid;
  gap: 12px;
}

.activity-item {
  display: grid;
  grid-template-columns: 12px minmax(0, 1fr);
  gap: 10px;
}

.activity-item > span {
  width: 10px;
  height: 10px;
  margin-top: 5px;
  border-radius: 50%;
  background: var(--brand);
  box-shadow: 0 0 0 4px rgba(138, 163, 254, 0.14);
}

.activity-item small {
  display: block;
  margin-top: 3px;
  color: var(--muted);
}

.user-editor {
  align-items: stretch;
  flex-direction: column;
}

.user-editor-main {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  width: 100%;
}

.user-editor-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  width: 100%;
}

.notification-item.unread {
  border-color: rgba(138, 163, 254, 0.5);
}

.empty {
  padding: 26px;
  border: 1px dashed var(--line-strong);
  border-radius: var(--radius);
  color: var(--muted);
  text-align: center;
}

.toast {
  position: fixed;
  right: 18px;
  bottom: 18px;
  z-index: 40;
  min-width: min(420px, calc(100vw - 36px));
  padding: 14px 16px;
  border: 1px solid var(--line-strong);
  border-radius: var(--radius);
  background: var(--panel-strong);
  box-shadow: var(--shadow);
  backdrop-filter: blur(18px);
}

.toast.error {
  border-color: rgba(251, 113, 133, 0.5);
}

.auth-page {
  min-height: 100vh;
  display: grid;
  grid-template-columns: minmax(0, 0.92fr) minmax(360px, 0.56fr);
  gap: 24px;
  align-items: center;
  width: min(1180px, calc(100% - 40px));
  margin: 0 auto;
  padding: 40px 0;
}

.auth-copy {
  padding: 32px 0;
}

.auth-copy p {
  max-width: 660px;
  color: var(--muted);
  font-size: 1.08rem;
  line-height: 1.8;
}

.auth-visual {
  margin-top: 30px;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.visual-card {
  min-height: 138px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: linear-gradient(135deg, rgba(138, 163, 254, 0.18), rgba(34, 211, 238, 0.08));
  backdrop-filter: blur(18px);
}

.visual-card strong {
  display: block;
  margin-top: 18px;
  font-family: var(--font-display);
  font-size: 1.5rem;
}

.auth-panel {
  padding: 22px;
}

.auth-legal,
.sidebar-legal,
.legal-nav {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.auth-legal {
  margin-top: 18px;
  justify-content: center;
}

.sidebar-legal {
  margin-top: 14px;
}

.auth-legal a,
.sidebar-legal a,
.legal-nav a {
  color: var(--muted);
  font-size: 0.86rem;
  font-weight: 800;
  text-decoration: none;
}

.auth-legal a:hover,
.sidebar-legal a:hover,
.legal-nav a:hover,
.legal-nav a.active {
  color: var(--text);
}

.auth-tabs {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-bottom: 18px;
}

.auth-tabs button {
  min-height: 40px;
}

.auth-tabs button.active {
  background: #fff;
  color: #061022;
}

.demo-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 14px;
}

.legal-page {
  position: relative;
  z-index: 1;
  min-height: 100vh;
  padding: 18px;
}

.legal-topbar {
  width: min(1280px, 100%);
  margin: 0 auto 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
  backdrop-filter: blur(18px);
}

.legal-brand {
  padding: 0;
  color: var(--text);
  text-decoration: none;
}

.legal-hero {
  width: min(1280px, 100%);
  margin: 0 auto 18px;
  padding: 24px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: linear-gradient(135deg, rgba(138, 163, 254, 0.18), rgba(34, 211, 238, 0.08));
  box-shadow: var(--shadow);
  backdrop-filter: blur(18px);
}

.legal-hero h1 {
  margin: 6px 0 10px;
  font-family: var(--font-display);
  font-size: 2.6rem;
  line-height: 0.96;
}

.legal-hero p {
  max-width: 720px;
  color: var(--muted);
  line-height: 1.7;
}

.legal-frame-card {
  width: min(1280px, 100%);
  height: min(78vh, 980px);
  min-height: 620px;
  margin: 0 auto;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-strong);
  box-shadow: var(--shadow);
}

.legal-frame {
  width: 100%;
  height: 100%;
  border: 0;
  background: #020617;
}

.legal-content-card {
  width: min(980px, 100%);
  margin: 0 auto;
  padding: 28px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-strong);
  box-shadow: var(--shadow);
  backdrop-filter: blur(18px);
}

.legal-content {
  max-width: 820px;
}

.legal-content h2,
.legal-content h3 {
  font-family: var(--font-display);
  color: var(--text);
}

.legal-content h2 {
  margin: 0 0 18px;
  font-size: 2rem;
  line-height: 1;
}

.legal-content h3 {
  margin: 28px 0 10px;
  font-size: 1.05rem;
}

.legal-content p {
  margin: 0;
  color: var(--muted);
  line-height: 1.78;
}

.legal-content a {
  color: var(--brand);
  font-weight: 800;
  text-decoration: none;
}

.legal-content a:hover {
  color: var(--text);
}

.filters {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) repeat(auto-fit, minmax(120px, 160px));
  gap: 10px;
  margin-top: 14px;
}

.mobile-menu {
  display: none;
}

.hidden {
  display: none !important;
}

.skeleton {
  min-height: 120px;
  border-radius: var(--radius);
  background: linear-gradient(90deg, var(--panel-soft), rgba(255, 255, 255, 0.12), var(--panel-soft));
  background-size: 220% 100%;
  animation: shimmer 1.2s linear infinite;
}

@keyframes shimmer {
  to {
    background-position: -220% 0;
  }
}

/* Professional UI refresh */
.app-shell {
  background: var(--bg);
}

.sidebar {
  padding: var(--space-5) var(--space-4);
  background: var(--panel);
  backdrop-filter: none;
}

:root[data-theme="light"] .sidebar {
  background: var(--panel);
}

.brand {
  padding: 0 6px var(--space-6);
}

.brand-mark {
  width: 38px;
  height: 38px;
  background: var(--panel-soft);
  box-shadow: none;
}

.brand-mark img {
  width: 30px;
  height: 30px;
}

.brand-copy strong {
  font-size: 1rem;
}

.brand-copy span,
.eyebrow {
  color: var(--subtle);
  font-size: 0.68rem;
  letter-spacing: 0.08em;
}

.nav {
  gap: var(--space-1);
}

.nav-button,
.icon-button,
.secondary-button,
.ghost-button,
.demo-button {
  background: transparent;
  border-color: transparent;
  box-shadow: none;
}

.nav-button {
  min-height: 40px;
  padding: 0 var(--space-3);
  color: var(--muted);
  font-weight: 700;
}

.nav-button:hover,
.icon-button:hover,
.secondary-button:hover,
.ghost-button:hover,
.demo-button:hover {
  transform: none;
  background: var(--panel-soft);
  border-color: var(--line);
}

.nav-button.active,
.secondary-button.active {
  color: var(--text);
  background: var(--panel-soft);
  border-color: var(--line);
}

.sidebar-footer {
  padding: var(--space-4);
  background: transparent;
}

.main {
  padding: var(--space-6);
}

.topbar {
  margin: calc(var(--space-6) * -1) calc(var(--space-6) * -1) var(--space-6);
  padding: var(--space-4) var(--space-6);
  background: color-mix(in oklab, var(--bg) 88%, transparent);
  backdrop-filter: blur(14px);
}

:root[data-theme="light"] .topbar {
  background: rgba(247, 248, 251, 0.9);
}

.topbar-title h1,
.auth-copy h1 {
  font-family: var(--font-ui);
  font-size: 1.9rem;
  line-height: 1.08;
  letter-spacing: 0;
}

.search-wrap input,
input,
textarea,
select {
  background: var(--panel);
  border-color: var(--line);
}

:root[data-theme="light"] input,
:root[data-theme="light"] textarea,
:root[data-theme="light"] select {
  background: var(--panel);
}

input:focus,
textarea:focus,
select:focus,
button:focus-visible,
a:focus-visible {
  outline: none;
  border-color: var(--brand);
  box-shadow: 0 0 0 3px color-mix(in oklab, var(--brand) 22%, transparent);
}

.user-pill,
.card,
.panel,
.auth-panel,
.ticket-detail,
.page-section {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: none;
  backdrop-filter: none;
}

.card,
.panel,
.page-section {
  padding: var(--space-5);
}

.page-section {
  display: grid;
  gap: var(--space-4);
}

.section-toolbar,
.list-head,
.panel-head,
.detail-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--space-4);
}

.section-toolbar h2,
.list-head h2,
.panel h2,
.ticket-detail h2,
.auth-panel h2 {
  font-family: var(--font-ui);
  font-size: 1.08rem;
  line-height: 1.25;
}

.metric-card {
  min-height: 116px;
}

.metric-card::after {
  display: none;
}

.metric-head {
  text-transform: none;
  letter-spacing: 0;
  font-size: 0.86rem;
}

.metric-value {
  margin-top: var(--space-4);
  font-family: var(--font-ui);
  font-size: 2rem;
}

.metric-sub {
  color: var(--muted);
  font-size: 0.88rem;
}

.chart-list {
  margin-top: var(--space-4);
}

.bar-row {
  grid-template-columns: minmax(110px, 150px) minmax(0, 1fr) 34px;
  font-size: 0.9rem;
}

.bar-track {
  height: 7px;
  background: var(--panel-soft);
}

.bar-fill {
  background: var(--accent);
}

.filters {
  grid-template-columns: minmax(240px, 1.4fr) repeat(auto-fit, minmax(135px, 1fr));
  gap: var(--space-2);
  margin-top: 0;
  padding: var(--space-3);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.ticket-list {
  gap: 0;
  margin-top: 0;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: var(--radius);
}

.ticket-table-head,
.ticket-row {
  display: grid;
  grid-template-columns: minmax(260px, 1fr) 132px 132px 116px 168px;
  align-items: center;
  gap: var(--space-3);
}

.ticket-table-head {
  min-height: 42px;
  padding: 0 var(--space-4);
  color: var(--subtle);
  font-size: 0.74rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  background: var(--panel-soft);
  border-bottom: 1px solid var(--line);
}

.ticket-row {
  min-height: 84px;
  padding: var(--space-3) var(--space-4);
  border: 0;
  border-radius: 0;
  border-bottom: 1px solid var(--line);
  background: transparent;
}

.ticket-row:last-child {
  border-bottom: 0;
}

:root[data-theme="light"] .ticket-row {
  background: transparent;
}

.ticket-row:hover,
.ticket-row.active {
  transform: none;
  border-color: var(--line);
  background: color-mix(in oklab, var(--brand) 8%, transparent);
}

.ticket-title strong {
  margin: 2px 0 6px;
  font-size: 0.98rem;
}

.ticket-title span,
.muted {
  color: var(--muted);
}

.chips {
  gap: var(--space-2);
}

.chip,
.status-chip,
.priority-chip,
.sla-chip,
.tag-chip,
.note-label,
.reply-label {
  min-height: 24px;
  padding: 0 8px;
  border-radius: 999px;
  font-size: 0.68rem;
  font-weight: 800;
  letter-spacing: 0.02em;
  text-transform: none;
}

.status-chip,
.priority-chip,
.sla-chip,
.chip.category,
.tag-chip {
  color: var(--text);
  background: var(--panel-soft);
}

.primary-button,
.secondary-button,
.ghost-button,
.demo-button {
  min-height: 40px;
  padding: 0 var(--space-4);
  font-weight: 800;
}

.primary-button {
  border-color: var(--brand);
  background: var(--brand);
  color: #ffffff;
}

.primary-button:hover {
  transform: none;
  background: var(--brand-strong);
}

.secondary-button {
  background: var(--panel-soft);
  border-color: var(--line);
}

.ghost-button {
  color: var(--muted);
  background: transparent;
}

.ticket-detail {
  min-height: calc(100vh - 128px);
}

.detail-head {
  padding: var(--space-5);
}

.detail-body {
  grid-template-columns: minmax(0, 1fr) 340px;
}

.conversation {
  padding: var(--space-5);
}

.conversation-section-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-3);
  margin: var(--space-2) 0 var(--space-3);
  color: var(--subtle);
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.message {
  margin-bottom: var(--space-3);
  padding: var(--space-4);
  background: transparent;
}

.message.original {
  background: var(--panel-soft);
}

.message.internal {
  border-color: color-mix(in oklab, var(--yellow) 45%, var(--line));
  background: color-mix(in oklab, var(--yellow) 10%, transparent);
}

.message-head {
  color: var(--muted);
}

.note-label,
.reply-label {
  display: inline-flex;
  align-items: center;
  margin-left: var(--space-2);
  border: 1px solid var(--line);
  color: var(--muted);
  background: var(--panel-soft);
}

.note-label {
  border-color: color-mix(in oklab, var(--yellow) 45%, var(--line));
  color: var(--yellow);
}

.reply-box {
  padding: var(--space-4);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.aside {
  padding: var(--space-5);
  background: var(--panel-soft);
}

.aside > .grid,
.sla-panel,
.activity-panel {
  padding: var(--space-4);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
}

.attachment-item,
.notification-item,
.admin-item {
  background: transparent;
}

.kanban-lane {
  background: var(--panel-soft);
}

.kanban-card {
  background: var(--panel);
  box-shadow: none;
}

.empty {
  background: transparent;
}

.auth-page {
  grid-template-columns: minmax(0, 0.9fr) minmax(360px, 0.48fr);
}

.auth-visual {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.visual-card {
  background: var(--panel);
  backdrop-filter: none;
}

.legal-topbar,
.legal-hero,
.legal-frame-card,
.legal-content-card {
  background: var(--panel);
  box-shadow: none;
  backdrop-filter: none;
}

.legal-hero {
  background: var(--panel-soft);
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 1ms !important;
    transition-duration: 1ms !important;
    scroll-behavior: auto !important;
  }
}

@media (max-width: 1120px) {
  .app-shell {
    grid-template-columns: 1fr;
  }

  .sidebar {
    position: fixed;
    z-index: 30;
    inset: 0 auto 0 0;
    width: min(300px, calc(100vw - 64px));
    transform: translateX(-105%);
    transition: transform 180ms ease;
  }

  .sidebar.open {
    transform: translateX(0);
  }

  .mobile-menu {
    display: inline-grid;
  }

  .grid.metrics,
  .grid.two {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .detail-body {
    grid-template-columns: 1fr;
  }

  .conversation {
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }
}

@media (max-width: 760px) {
  .main {
    padding: 18px 14px 28px;
  }

  .topbar {
    margin: -18px -14px 18px;
    padding: 12px 14px;
    flex-wrap: wrap;
  }

  .topbar-actions {
    width: 100%;
    justify-content: space-between;
  }

  .search-wrap {
    min-width: 0;
    flex: 1;
  }

  .user-pill {
    max-width: 100%;
  }

  .user-pill div:last-child {
    display: none;
  }

  .grid.metrics,
  .grid.two,
  .form-grid,
  .auth-page,
  .auth-visual,
  .filters {
    grid-template-columns: 1fr;
  }

  .auth-page {
    width: min(100% - 28px, 560px);
  }

  .legal-page {
    padding: 12px;
  }

  .legal-topbar {
    align-items: flex-start;
    flex-direction: column;
  }

  .legal-frame-card {
    height: 76vh;
    min-height: 540px;
  }

  .legal-content-card {
    padding: 18px;
  }

  .ticket-row {
    grid-template-columns: 1fr;
  }

  .user-editor-main {
    grid-template-columns: 1fr;
  }

  .user-editor-actions {
    flex-direction: column;
  }

  .detail-head,
  .metric-head,
  .panel-head,
  .list-head,
  .form-actions,
  .inline-row {
    align-items: stretch;
    flex-direction: column;
  }

  .primary-button,
  .secondary-button,
  .ghost-button {
    width: 100%;
  }
}